Return Policy

A Clear Review Before Return

MERVIQO™ reviews return-related requests based on product type, item condition, included components, and the timing of the request.

📦 Items submitted for review should generally be:

• Unused and unaltered
• Returned with included parts when possible
• Packed carefully for transport
• Accompanied by original inserts or packaging when available

Items containing multiple pieces, cables, adjustable parts, or item-specific accessories may need additional review before return instructions are provided.

Please contact support before sending an item back. This helps ensure that the correct next steps are shared for the item involved.

📩 Return support:

service@zorellune.com

Taizhou Xinfuhui Network Technology Co., Ltd.